Every one was fabulous.. I went in for a scheduled oil change .. and I mentioned to the technician.. that the rubber seal on my sun roof was hanging if they could check it out.. he informed me (very nice and professionally) that Saturdays was more of a quick in and out "Speedy" type service and I needed something looked into I could make an appt to drop the car off. I was a bit disappointed.. if told upfront when i booked the appt it was only that type of day I might have thought differently.. just a suggestion.. not anything to make me stop going there.. just a suggestion to better serve customer.. 😊
I arrived at the service center just past 7:30am. John greeted me and explained what service was to be performed. Then he led me to the inviting waiting area. I wait approximately (30) minutes then John notified me of the completion of the service. He directed me to the cashier and I was off. Everyone I encountered was friendly. I very pleasurable experience.
At Hurd Auto Mall, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, Chevrolet, GMC reviews to see what our customers are saying about us.