This was the fastest and easiest trip to a dealership. Hurd had exactly what I wanted and for a great price. Every person who I worked with was extremely friendly and professional . This is my 3rd lease through Hurd and I for certain will continue to buy/lease cars from them.
Consistently on time, great to deal with. All the people are so easy to communicate with. I never have a problem with their work or how the car is returned to me. This is my 2nd car from this dealer and I am much more satisfied than my previous dealer.
Barbara, we sincerely appreciate your feedback. Each employee is a valued member of the Hurd Auto Mall team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Hurd Auto Mall, we always strive for service excellence. Let us know if we can do anything else and thanks again!
The whole Hurd Auto Mall team would like to thank you for this great feedback on your visit to our service department. We are happy to hear that you were pleased with your visit and hope to see you in the future.
My need was to address the solution of the 'Engine Check' notice on my vehicle. Again, Mike Larcher at Hurd Auto accepted the task with confidence. Because the problem would take time to repair he arranged for a rental of another Buick which I could use until he would call to come and pick up the repaired car. All needed changes were made and I was delighted to take it home.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Hurd Auto Mall team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Thank you for taking the time to share your feedback. We appreciate the time it took for you to give us this feedback. At Hurd Auto Mall, we value our customers and we look forward to seeing you on your next visit.
We love hearing feedback from our customers and are glad that your service visit went so well! We pride ourselves on providing top of the line service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
As always, I am pleased with how I am treated and how quickly the service is completed.
John was polite, respectful and helpful. I will highly recommend ( as I always do) for people to come to Hurd AutoMall.
Sandra - thank you for taking the time to write about your experience at our dealership. All of us at Hurd Auto Mall pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
Vehicle called in for airbag recall - TWO YEARS AFTER THE INITIAL RECALL...I made numerous calls to dealer trying to get recall done... well, they finally got the parts to do the repair. Hurd Auto Mall was good, service took two hours and now the vehicle is safe for my passengers again.
Congratulations on your new vehicle, Kristin. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
At Hurd Auto Mall, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, Chevrolet, GMC reviews to see what our customers are saying about us.